1. Estimated Delivery Time

• Metro Cities: 3-5 business days
• Tier 2 & Tier 3 Cities: 5-7 business days
• Remote Areas: 7-10 business days

We strive to ensure timely delivery, but external factors like weather, strikes, or courier delays may impact timelines.

2. Delivery Partners

We work with trusted courier services like Delhivery, Blue Dart, DTDC, and India Post to ensure safe and fast delivery.

3. Delivery Attempts & Rescheduling

• Our courier partners will attempt delivery twice.
• If undelivered, the package will be returned to us.
• You can request a re-delivery (additional charges may apply).

4. Receiving Your Order

• Please inspect the package upon arrival.
• If you receive a damaged product, report it within 48 hours with images.

5. Delayed Deliveries

• If your order is delayed beyond the expected time, contact our support team.
• We will coordinate with the courier service to resolve the issue.

6. Contact Us

For any delivery-related concerns, reach out to:
📧 Email: info@imahal.in
📞 Phone: +91 8422941311